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the lamp arrived damaged due to inadequate packaging i sent a ticket but i can't figure out what to do with the service. It's too cumbersome to me that you have problems in front of you waiting for you to give up not to intervene. They ask me to answer a ticket but I can't figure out how or where. For me never again.

la lampada è arrivata danneggiata per un imballaggio inadeguato ho inviato un Ticket ma non riesco a capire cosa fare con l' assistenza . Sito troppo farraginoso ho l' impressione che difronte hai problemi aspettino che tu demorda per non intervenire. Mi chiedono di rispondere ad un ticket ma non riesco a capire come e dove. Per me mai piu'

the lamp arrived damaged due to inadequate packaging i sent a ticket but i can't figure out what to do with the service. It's too cumbersome to me that you have problems in front of you waiting for you to give up not to intervene. They ask me to answer a ticket but I can't figure out how or where. For me never again.