Unfortunately, there was a small problem with the product. After they indicated that they had forwarded it to their supplier, (we have checked the problem and already taken the next step to consult more ideas from our professionals and suppliers) the ticket was closed because I did not respond within 7 days. Logically, I was waiting for their response. Furthermore, you can no longer respond to them here. More than frustrating this. In this way, you will quickly lose your customers.

Helaas was er een klein probleem met het product. nadat ze aangaven dat ze het doorgezet hadden naar hun leverancier, ( we have checked the problem and already taken the next step to consulate more ideas from our professionals and suppliers) werd het ticket gesloten omdat ik niet gereageerd had binnen 7 dagen. logisch, ik wachtte op hun reactie. Vervolgens kan je hier nergens meer reageren naar hen toe. Meer dan frustrerend dit. op zo'n manier ga je snel door je klanten heen.

Unfortunately, there was a small problem with the product. After they indicated that they had forwarded it to their supplier, (we have checked the problem and already taken the next step to consult more ideas from our professionals and suppliers) the ticket was closed because I did not respond within 7 days. Logically, I was waiting for their response. Furthermore, you can no longer respond to them here. More than frustrating this. In this way, you will quickly lose your customers.

thank you

teşekkürler

thank you