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BG25374143114/05/2021
Product is very good. Contact with customer service awkward, and consultants behave as if they never read what's your problem, and they keep giving you endlessly the same useless advice.
German part of logistics is horrible. Polish not much better. On German part they TWICE covered original label ( PROPERLY FILLED BY BANGGOOD ) with the new one, not containing house number, or addressee contacts. On Polish side DHL tried to contact me via different tracking system, while original one kept working. Obviously this way I didn't know about existence of several tracking systems DHL uses. That's mess. And contact with DHL practicaly doesn't exist. As the result DHL sent my order back to sender within only 3 days. After weeks of struggle with Banggood customer service item was resent to me with the same address mess again produced by German transport companies. SEE THE PHOTOS - part of address and phone number on the photos I crossed for my safety, but it's visible on the yellow Deutsche Post label, that house number and phone number/email is missing. Fortunately this time I was aware DHL is very bad when it comes to international parcel handling, and I very narrowly avoided my parcel to be sent back to sender again.
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