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konstantinidis_iorda12/09/2019
Excellent support team, prompt response and positive issues resolved. Satisfied customer.
From Banggood I have bought several products that arrived quickly, were well packaged and no damage.
All the products worked as described in the description of each product.
Except for two DSP PLL 87-108MHz Digital Wireless Microphone's which had technical problems.
For these two products (DSP pll) I briefed the support team and the technical support team on each product problem, sending them product photos and pictures to help them understand the problems.
Their response and response was prompt and within 24 hours giving me a quick solution for both products.
What I have to say is that I was given the opportunity to choose individually for each product its replacement or refund.
We agreed on the first product (DSP pll) and were refunded within five days.
For the second product (DSP pll) we agreed and it was replaced within 24 hours with new product being shipped simultaneously.
Best regards
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